Please use our contact form for detailed bug reports. To help us with the analysis, providing details about your device model, operating system version, as well as screenshots or a short step-by-step guide of the error is extremely helpful for our team to provide a quick solution.

If you suspect that your API key has fallen into unauthorized hands, you should immediately disable it in your dashboard and generate a new key. Our system supports the immediate revocation of access credentials to ensure the security of your technical projects and the protection of your data at all times without delay.

Yes, our digital assets are cleared for commercial projects such as games or apps. Purchased content does not require attribution; however, even after modification, it may not be resold as your own asset packs or templates, nor shared on other platforms, in order to avoid conflicts of interest.

Absolutely. We regularly update our products to ensure compatibility with new game engines and development environments. All future patches, bug fixes, and functional improvements are included for existing customers permanently and at no additional cost beyond the original purchase price.

Currently, we are fully focused on developing new products and unfortunately cannot offer individual custom work or modifications to existing assets. However, we are happy to include your feedback and feature requests in our internal roadmap for future updates to steadily improve our products for all users.

Since all transactions are processed through external stores and marketplaces, we do not issue our own financial documents. Your official invoice and full purchase history are securely managed by the respective payment platform. Simply log into your account on the corresponding marketplace to view your receipts.

All refund and exchange policies are governed exclusively by the terms of use of the respective third-party marketplace or app store. Since we do not process payments directly, we are bound by their platform policies. Please submit your request directly through their official support channels.

Since we distribute our products through third-party providers like app stores, we do not have direct access to their internal billing systems. In case of payment errors or double bookings, please contact the support of the respective sales platform directly and have your transaction ID ready for fast processing.

If you wish to permanently close your user account, you can initiate the process here: Delete my account. Please keep in mind that this step is final. Upon confirmation, your profile, personal settings, and entire history will be completely and permanently removed from our databases.

Our platform is currently in a closed beta phase for targeted load testing and feedback collection. Invitation codes are currently only issued to a selected group of testers. Once the infrastructure optimization is complete, public registration will be opened for all users worldwide without a code.